In the retail sector, there are three constants: The customer is always right, margins are razor-thin, and the rules of competition are constantly shifting.
That explains why retailers are working hard to increase workforce productivity, meet ever-changing customer expectations, better manage products and inventory, improve pricing, and expand into new markets.
And more than ever, retail is a truly global game for the mega-chains. These companies must learn – and fast – how to improve the effectiveness of collaborative work that is now dispersed globally.
RJW has the organizational, technical, and project management expertise to help retailers make global work work. We’ve also got the services to help them get more out of their business processes and IT systems – an array of services ranging from application outsourcing to business process improvement. Retailers that rely on RJW know they can trust us to provide innovative and cost-effective solutions that address their most pressing operational and IT challenges, leaving them free to focus on the big picture.

Common Challenges:

* Disjointed omnichannel sales experience
* Difficulty in customer personalization at scale
* Inventory and fulfillment inefficiencies

RJW Tech Solutions:

* IntelliCRM for data-driven customer engagement
* Inventory Management Tools integrated with e-commerce platforms
* Marketing Analytics Dashboards for campaign optimization

Relevant Services:

 CRM Solutions | IT Infrastructure & Managed Services | Analytics

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